Perception vs Reality

Very few – if any – regular readers of Mailers Hub News may include in their daily routine monitoring the Federal Register or the docket postings on the Postal Regulatory Commission’s website.  Those who do, however, likely have noticed the dozens – hundreds – of Postal Service negotiated service agreements that have been filed and approved in recent months. Paperwork…

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OIG Audit Finds Substantial Impact from LTO

One of the more controversial changes being implemented by Postmaster General Louis DeJoy as part of his 10-Year Plan is the elimination of afternoon collection trips from outlying post offices to processing centers. The “Local Transportation Optimization” initiative (most recently rebranded as “Regional Transportation Optimization”) was introduced in October 2023 in the service area of the Richmond (VA) regional processing…

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Privatization – Analysis

As American politics veers again next year, one of the favored ideas that will re-emerge – as part of the broad push for “government efficiency” – will be the privatization of government services, replacing what the federal government does with the same or reduced services supplied by private sector companies. The USPS Likely to be on the list of potential…

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“Turnaround Mail” – Analysis

For reasons perhaps known only to the operational brain trust dutifully serving Postmaster General Louis DeJoy and his 10-Year Plan, the redesign of the postal processing network seems to have all originating mail flowing into the 60 or so regional processing and distribution centers from which it will go to other RPDCs or back through local processing centers for distribution…

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Update on PRC and BoG Appointments

The five members of the Postal Regulatory Commission and the nine governors of the Postal Service are all appointed by the president and seated only after Senate confirmation.  On each panel, a partisan majority cannot exceed one seat, which makes for interesting choices when a president must fill vacancies with a nominee from the other party.  Also, both commissioners and…

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Your Experience Will Vary – Commentary

It should finally be clear to all: the presumption that what the Postal Service considers standards for service in any way relates to the service that the average person will experience is completely wrong. As illustrated in its recent filing with the Postal Regulatory Commission, the USPS now segments its calculation of service into three pieces: from the sender to…

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USPS Pushing Away Shipping Partners

Although the Postal Service has always offered package services, Postmaster General Louis DeJoy is fixated on transforming the agency from one focused on paper mail into one built around the package business.  Accordingly, the new delivery vehicles on order are bigger – to hold more boxes – and the facilities in the USPS processing and delivery network are getting more…

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USPS Seeks Advisory Opinion on Service Reductions

Although everyone knows the Postal Service will implement its plans regardless of what the Postal Regulatory Commission advises, the USPS nonetheless is following the required process and seeking an advisory opinion from the PRC on its latest round of service reductions. Filed October 4, the request, styled editorially as Operational and Service Standards Changes to Meet Statutory Requirements for Reliable,…

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New Machine, Familiar Problems

A widely-redacted audit report, titled Planning and Deployment of the Matrix Regional Sorter, issued September 5 by the USPS Office of Inspector General, focused on another example of the agency’s recent shoot-ready-aim behavior. Background and findings As the OIG described the machine: “ … The MaRS is a package sorting machine designed to increase package processing capacity and efficiency while…

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OIG Reports on Atlanta RPDC Activation

For Postmaster General Louis DeJoy, the new Atlanta Regional Processing and Distribution Center, 25 miles southwest of downtown, was to be a centerpiece example of how his 10-Year Plan would replace the “inefficient” network of “randomly” located processing centers with a matrix of “high-performing” facilities enabling “service excellence.” Six months after its February 24 activation, the Atlanta RPDC is anything…

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