After reading the Postal Service’s July 1 Industry Alert (“USPS to Implement Second Phase of Service Standard Refinements on July 1”) it’s clear that the agency’s PR writers have again shown their singular ability to spin anything the USPS does into a great benefit for its customers. Accordingly, we’re proposing that an award be developed that can be given out…
Read MoreCategory: USPS Operations
Industry Alert: Plant-Verified Drop Shipment Updates
Per today’s Industry Alert from the USPS: “In conjunction with the price change occurring on July 13, 2025, Plant-Verified Drop Shipment (PVDS) mailings will be verified and accepted as follows: Current Prices— PVDS mailings verified and paid for on or before July 13, 2025, using the current prices will be accepted at destination entry postal facilities through Monday, July 28, 2025, when presented using…
Read MoreUSPS Revises Service Measurement
In a May 30 filing with the Postal Regulatory Commission, the Postal Service announced changes to its service measurement process. As stated in the filing: “In this filing, the Postal Service provides notice to the Commission about revisions to the SPM Plan and Methodology Documents related to necessary changes to allow the Postal Service to collect and report service performance…
Read MoreDespite Lower Targets, Service Performance Worsens
PQ II/FY 2025 service performance continued an unimpressive pattern; the Postal Service’s own data reveals that most district and area scores continued to be below targets, even though the targets were significantly lower than in FY 2024. Moreover, only mail “in measurement” is reflected in USPS service scores and, for Marketing Mail, little other than destination-entered mail is measured, clearly…
Read MoreRemote Control – Commentary
In the past, when a postmaster general left, that person went into retirement or found other work but had no further involvement in the Postal Service. Most would say that’s how it should be – but the departure of Louis DeJoy has been different. Having been moved out his role unceremoniously and definitely not on his schedule, some people might…
Read MoreAnother Board Vacancy Adds to the Speculation
There’s another vacancy on the Postal Service’s Board of Governors: Robert Duncan resigned effective March 27. According to his letter of resignation that was included in the Postal Service’s press release, Duncan is now “coping with a chronic and progressive health condition that is preventing me from giving this role the full time and attention it deserves.” A supporter of…
Read MoreSpeculation Abounds After DeJoy’s Departure – Analysis
When Louis DeJoy announced February 18 that he’d “notified the Postal Service Board of Governors that it is time for them to begin the process of identifying his successor,” speculation began about how that process would unfold. In his statement, he clearly anticipated that the governors would have plenty of time to find his replacement and that he, in turn,…
Read MoreUSPS Rejects PRC Advice, Proceeds with Service Changes
In perhaps the least surprising announcement since the last rate case, on February 26 the Postal Service stated it would proceed with implementing the network and service standard changes it revealed last October 4 in a filing with the Postal Regulatory Commission. That 55-page filing, seeking an advisory opinion from the PRC, explained how the USPS is reorganizing its processing…
Read MoreThe Other Side of the Story
Last September 11, the Postal Service issued an Industry Alert announcing that it would end or revise its negotiated service agreements with package consolidators, notably ending discounts for destination entry of parcels. In the press release notifying the public, Postmaster General Louis DeJoy was quoted as stating: “… to more effectively utilize our network and realize enhanced economies, we no…
Read MoreClosing but Not Closing
Post offices nationwide have typically served two purposes: retail in the front and carrier operations in the back. Though some small offices in rural areas may have only a few or no carriers, larger towns and cities, as well as stations and branches of large post offices, more frequently have both. As Postmaster General Louis DeJoy has advanced his 10-Year…
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