Following the November 13-14 meeting of the Postal Service’s Board of Governors, the agency announced a loss of $8.98 billion for Fiscal Year 2025, less than the $9.5 billion loss in FY 2024, but also much less than the $2.1 billion surplus forecast in former PMG Louis DeJoy’s 10-Year Plan. Revenue and volume Total revenue for the year increased 1.15%…
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Workshops begin October 14, 2025. Registration is open. Despite the value of such a program, employee development is sometimes well down the to-do list of commercial mail producers. To help company executives better understand why developing future managers is a wise practice, and a good investment, please consider these points: In short, for small businesses – where resources are tight…
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Though not as yet listed on the White House website, several news outlets have reported that the president has nominated Anthony Lomangino to be a governor of the Postal Service, replacing Roman Martinez IV whose carryover year beyond the expiration of his term ends December 8. The nomination was received by the Senate on June 2 and referred to the…
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The Postal Service apparently wants to keep Doug Tulino on the job very badly. Tulino has spent his postal career in labor relations and human resources, becoming chief human resources officer and executive vice-president in 2020. Despite little if any experience in field operations or management, he was chosen by former postmaster general Louis DeJoy to serve as deputy PMG. …
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The five members of the Postal Regulatory Commission and the nine governors of the Postal Service are all appointed by the president and seated only after Senate confirmation. On each panel, a partisan majority cannot exceed one seat, which makes for interesting choices when a president must fill vacancies with a nominee from the other party. Also, both commissioners and…
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To no-one’s surprise, the Postal Regulatory Commission approved the Postal Service’s April 9 request to raise prices on its market-dominant classes of mail. In its May 30 decision, the PRC stated The Commission concludes that the planned price adjustments are consistent with the regulations of 39 CFR part 3030 and applicable Commission directives and orders. The planned price adjustments are…
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Printing and mailing operations are examples of custom manufacturing, and companies that are leaders create a culture of problem-solving. McKinsey & Company asserts that when companies actively involve their employees in problem-solving on a daily basis, it leads to increased motivation, improved job performance, enhanced organizational performance, and sets in motion a virtuous cycle. This approach unlocks immense potential for…
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Working for decades as an industry consultant, I’ve navigated the consolidation of numerous industry associations, including GATF, PIA, NAPL, MFSA, AMSP, and more. One key lesson emerged: Regardless of the products or services you offer, be it prepress, wide format, print, or mail, the fundamental rule of business success remains – listening and responding to your customers is essential. Neglecting…
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The “Three Point Revolution” completely changed basketball. The size of the court effectively doubled with no more players to cover it. And every playbook became obsolete. The same thing has happened to the environment in which your organization operates. And far too many playbooks haven’t changed at all. Introduction I coach senior executives. Those coaching sessions always address significant challenges…
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Usually, when the Postal Regulatory Commission allows the Postal Service to conduct a test of a potential new product or service, there’s a finite arc of related events, such as a proposal by the USPS, review by the PRC, and establishment of a test with reporting requirements and specific start and end dates. Over the test period, results are reported…
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