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Following the November 13-14 meeting of the Postal Service’s Board of Governors, the agency announced a loss of $8.98 billion for Fiscal Year 2025, less than the $9.5 billion loss in FY 2024, but also much less than the $2.1 billion surplus forecast in former PMG Louis DeJoy’s 10-Year Plan. Revenue and volume Total revenue for the year increased 1.15%…
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Although there’s no transcript of a conversation, later events suggest that, at some point early in his tenure, former postmaster general Louis DeJoy asked why there were uniformed police circulating around USPS HQ. Many companies have security guards, usually sourced from any of a variety of private companies, so it might have seemed curious to DeJoy that the Postal Service…
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Sometimes it’s hard to get a straight answer. One such occasion was at the recent meeting of the Mailers Technical Advisory Committee. In a session that included a presentation about USPS service performance, the presenter showed charts (like the one above) that, among other data, compared service in late September 2025 to what it was a year earlier. After looking…
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In the July 14 issue of Mailers Hub News we initiated an award – the bull trophy – that would be given to the Postal Service when it makes an announcement that is no more than transparent spin, or issues a proposal that is egregiously self-serving, and thus worthy of being equated to what the trophy animal produces. We’re making…
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It’s hardly a report for the evening news, but Sioux Falls (SD) station KSFY reported July 14 that Lewis Drug and Hy-Vee stores would no longer be able to “sell postage or mail packages” for the USPS by the end of September. When asked for comment, a USPS representative stated only that “the Postal Service determined that nearby postal facilities…
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In a May 30 filing with the Postal Regulatory Commission, the Postal Service announced changes to its service measurement process. As stated in the filing: “In this filing, the Postal Service provides notice to the Commission about revisions to the SPM Plan and Methodology Documents related to necessary changes to allow the Postal Service to collect and report service performance…
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Everyone likely is familiar with the saying that “you can drag a horse to water but you can’t make it drink.” Often, the saying is used as a metaphor for persons who are given opportunities but fail to take advantage of them. The implicit basis for both is that the horse – or person – either fails to understand the…
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PQ II/FY 2025 service performance continued an unimpressive pattern; the Postal Service’s own data reveals that most district and area scores continued to be below targets, even though the targets were significantly lower than in FY 2024. Moreover, only mail “in measurement” is reflected in USPS service scores and, for Marketing Mail, little other than destination-entered mail is measured, clearly…
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In the past, when a postmaster general left, that person went into retirement or found other work but had no further involvement in the Postal Service. Most would say that’s how it should be – but the departure of Louis DeJoy has been different. Having been moved out his role unceremoniously and definitely not on his schedule, some people might…
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There’s another vacancy on the Postal Service’s Board of Governors: Robert Duncan resigned effective March 27. According to his letter of resignation that was included in the Postal Service’s press release, Duncan is now “coping with a chronic and progressive health condition that is preventing me from giving this role the full time and attention it deserves.” A supporter of…
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