The Executive Order issued last March 31 has placed the Postal Service in an exceptional no-win situation. Generally, the instructions in that order mandated that the agency perform certain functions, and establish and enforce related processes, to block ineligible individuals from voting by mail. The USPS was also told to produce mailing standards for the envelopes used to send and…
Read MoreCategory: commentary
Time to Abandon the Legacy – Commentary
Say what you will about former postmaster general Louis DeJoy’s accomplishments, but one thing he did was ensure his policies lived on after he was out of office. Even though DeJoy has been gone for over a year, his 10-Year Plan survives. Members of Congress, as well as most of the mailing community, have noted its wholesale failure to restore…
Read MoreHearing but not Listening – Commentary
After last week’s Congressional hearing, anyone reading the statements and hearing the comments by the Postal Regulatory Commission’s four commissioners has a thorough summary of the PRC’s perspectives about the Postal Service. Collectively, their observations about USPS finances, operations, and service were not positive, and generally traced the source of their concerns to the 10-Year Plan initiated five years ago…
Read MoreThe Case Against RTO – Analysis
As an organization established to serve commercial mail producers, we’re sometimes asked why we’re concerned about the Postal Service’s Regional Transportation Optimization program, which primarily impacts retail customers. Our answer is simple: RTO violates the fundamental principle of universal service. By arbitrarily differentiating between those customers within a certain distance from a regional processing and distribution center and those farther…
Read MoreStart with Service – Commentary
Watching PMG David Steiner testify before the House Subcommittee on Government Operations last week made some impressions, good and bad, and perpetuated concerns over conditions not being addressed. The hearing was in a large room with the subcommittee leadership sitting on the top row, above many other empty rows, looking at the witnesses some distance below. The more unusual element…
Read MoreRegime Change – Commentary
The practice of regime change – one way or another – has gained a certain popularity of late. Usually the initial change is replacement of the person at the top, followed by a winnowing of those in subordinate positions until holdovers from the prior regime have left – one way or another. Fortunately, the US had an orderly process for…
Read MoreReality Check – Commentary
When Amazon announced last week that it was making plans to expand its delivery network into places served by the Postal Service’s rural routes, many postal observers rightly went UH-OH, knowing how impactful the associated loss of business would be on USPS finances. Though the possibility was always looming that Amazon could in-source more or all of the volume it…
Read MoreNetwork vs Service – Commentary
There’s an old expression to the effect that “If you’re a hammer, every problem is a nail.” In other words, people tend to view a problem, and approach its solution, in the context of their own experience. Applying this to the Postal Service, former postmaster general Louis DeJoy was a trucking guy, experienced in moving full trucks of boxes from…
Read MoreSmoke and Mirrors – Commentary
Sometimes it’s hard to get a straight answer. One such occasion was at the recent meeting of the Mailers Technical Advisory Committee. In a session that included a presentation about USPS service performance, the presenter showed charts (like the one above) that, among other data, compared service in late September 2025 to what it was a year earlier. After looking…
Read MoreService Measurement Proposal Earns Our Award – Commentary
In the July 14 issue of Mailers Hub News we initiated an award – the bull trophy – that would be given to the Postal Service when it makes an announcement that is no more than transparent spin, or issues a proposal that is egregiously self-serving, and thus worthy of being equated to what the trophy animal produces. We’re making…
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