It’s time to head to Texas! Every spring, the Mailing and Fulfillment Services Association holds its Annual Conference – a unique environment where fierce competitors come together as collaborators, promoting a sense of camaraderie seldom found in today’s business world. If you haven’t already heard, registration for this year’s conference is now open! Don’t miss this opportunity for fun, collaboration,…
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Despite the value of such a program, employee development is sometimes well down the to-do list of commercial mail producers. To help company executives better understand why developing future managers is a wise practice, and a good investment, please consider these points: In short, for small businesses – where resources are tight and every role carries weight – management training…
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In an example of what’s-old-is-new-again, the Postal Service announced on December 17 that it will be taking bids from shippers who want the agency to provide last-mile delivery. Details of the program will be disclosed “in the coming months,” with winning bidders being selected “in the second calendar quarter” of 2026 and service beginning the quarter after that, i.e., in…
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When Amazon announced last week that it was making plans to expand its delivery network into places served by the Postal Service’s rural routes, many postal observers rightly went UH-OH, knowing how impactful the associated loss of business would be on USPS finances. Though the possibility was always looming that Amazon could in-source more or all of the volume it…
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Apparently as yet unable to reach a satisfactory deal with the Postal Service, Amazon reportedly is making plans to ditch the agency and instead build out its own rural delivery network. According to an article by Jacob Bogage in the December 4 Washington Post, “Amazon is preparing to expand its nationwide delivery network and give up its long-standing partnership with…
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There’s an old expression to the effect that “If you’re a hammer, every problem is a nail.” In other words, people tend to view a problem, and approach its solution, in the context of their own experience. Applying this to the Postal Service, former postmaster general Louis DeJoy was a trucking guy, experienced in moving full trucks of boxes from…
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On November 24, the Postal Service published Postmarks and Postal Possession, its final rule about postmarks and their meaning. While the document seeks to clarify that postmarks don’t mean what many Americans might think, it’s fifty years too late in doing so. Moreover, given its association with the Regional Transportation Initiative, it contaminates a simple statement with other more subjective…
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Following the November 13-14 meeting of the Postal Service’s Board of Governors, the agency announced a loss of $8.98 billion for Fiscal Year 2025, less than the $9.5 billion loss in FY 2024, but also much less than the $2.1 billion surplus forecast in former PMG Louis DeJoy’s 10-Year Plan. Revenue and volume Total revenue for the year increased 1.15%…
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Although there’s no transcript of a conversation, later events suggest that, at some point early in his tenure, former postmaster general Louis DeJoy asked why there were uniformed police circulating around USPS HQ. Many companies have security guards, usually sourced from any of a variety of private companies, so it might have seemed curious to DeJoy that the Postal Service…
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Sometimes it’s hard to get a straight answer. One such occasion was at the recent meeting of the Mailers Technical Advisory Committee. In a session that included a presentation about USPS service performance, the presenter showed charts (like the one above) that, among other data, compared service in late September 2025 to what it was a year earlier. After looking…
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