Presented by The Postal Professor, George Heinrich Obtaining postage discounts is becoming more and more complicated. Automation compatibility is the key, and mail pieces that are designed to comply with postal guidelines, automated equipment, and include barcodes achieve improved delivery times and significantly reduced postage costs. Industry statistics show that mail piece designs that are not compatible with automated processing can…

When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you…

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves…

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child…

You are in your office looking over your performance report, and it happened again. Your low-performing employee failed to meet the quota this month, even after you spoke with them about the importance of meeting goals. This employee has a great attitude, and you know they can do better. You just do not know how to motivate them to reach…