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PQ II/FY 2025 service performance continued an unimpressive pattern; the Postal Service’s own data reveals that most district and area scores continued to be below targets, even though the targets were significantly lower than in FY 2024. Moreover, only mail “in measurement” is reflected in USPS service scores and, for Marketing Mail, little other than destination-entered mail is measured, clearly…
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Having been leaked to the press earlier in the week, the big news from the Governors of the Postal Service was somewhat anti-climactic when, during the Friday public session of their May 9-10 meeting, they announced the selection of David Steiner as the 76th postmaster general. The official press release and concurrent Industry Alert contained the predictable paeans about the…
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Most people who travel for pleasure, but especially those who travel for business, have developed loyalties over the years to particular airlines, hotel chains, car rental companies, etc. Often these loyalties are reinforced by the companies’ programs – frequent flyer miles and similar points systems or affinity credit cards – that reward the customer and deter switching to another provider.…
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In the past, when a postmaster general left, that person went into retirement or found other work but had no further involvement in the Postal Service. Most would say that’s how it should be – but the departure of Louis DeJoy has been different. Having been moved out his role unceremoniously and definitely not on his schedule, some people might…
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It’s doubtful that anyone doesn’t know the meaning of the analogy that something is “like putting lipstick on a pig.” With no offense intended to pigs, it simply means that the fundamental nature of something isn’t changed or improved by the addition of superficial or cosmetic devices. The analogy applies to the recent press release (and accompanying Industry Alert and…
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The Postal Regulatory Commission wasted little time responding to Postmaster General Louis DeJoy’s claim in his March 13 letter (see p. 2) that it’s an “unnecessary agency.” In a press release issued later that day, the commission said: “The Postmaster General’s statements about the Postal Regulatory Commission’s role during the recent mismanagement of USPS are false. The Commission follows the…
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In a three-and-a-half page letter sent March 13 to the leadership of the House and Senate and the respective committees with USPS oversight, Postmaster General Louis DeJoy recited – again – the many faults he found with the agency when he arrived, and listed seven areas in which his 10-year Plan has led to “impactful” accomplishments. The task list In…
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In perhaps the least surprising announcement since the last rate case, on February 26 the Postal Service stated it would proceed with implementing the network and service standard changes it revealed last October 4 in a filing with the Postal Regulatory Commission. That 55-page filing, seeking an advisory opinion from the PRC, explained how the USPS is reorganizing its processing…
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In a February 20 article in The Washington Post, reporter Jacob Bogage stated that the administration is seeking to take control of the Postal Service. Entitled “Trump expected to take control of USPS, fire postal board, officials say,” the article – excerpted below – revealed the machinations. Reportedly, the plan was known to PMG DeJoy but not to his inner…
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A report this evening by the Washington Post indicated that the White House was planning an executive order to take direct control of the Postal Service. The article, based on informed sources, stated that the administration plans to fire the governors and move the USPS under the control of the Commerce Department. The report added that, in response, the governors…
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