Upcoming Training – Project Management

November 4-5, 20261:00 – 2:30 PM Presented by Jim Barlow, MSM Consultants Project management is the practice of planning, organizing, and managing resources to achieve specific goals and objectives, while adhering to the predefined project parameters. It is a critical component of any successful business venture, providing a structured approach to planning, organizing, and executing projects. When done correctly, project…

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Upcoming Training – Lean Six Sigma

October 27-28, 20261:00 – 2:30 PM Presented by Jim Barlow, MSM Consultants The need for continuous process improvement has become a fundamental aspect of organizational success, as companies strive to increase efficiency and optimize their operations in a rapidly evolving marketplace. Organizations must continually strive to improve their processes in order to remain relevant, successful, and meet their customer needs.…

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Hatching Another’s Egg – Commentary

The Executive Order issued last March 31 has placed the Postal Service in an exceptional no-win situation.  Generally, the instructions in that order mandated that the agency perform certain functions, and establish and enforce related processes, to block ineligible individuals from voting by mail.  The USPS was also told to produce mailing standards for the envelopes used to send and…

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New Jersey Law Drawing Mailers’ Attention

Mailers Hub’s legal advisors have provided an update on what to know about New Jersey’s new data broker law. New Jersey’s new data privacy law, governing “data brokers” and “data collectors” – much of which has taken immediate effect – has been a shock to the system for those working in and around direct omnichannel retailing. Even if it does…

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The USO Conundrum: An Example

On August 6, the Postal Service filed a quarterly report with the Postal Regulatory Commission providing updated information about post offices that are suspended or discontinued (i.e., permanently closed).  A post office (or station or branch) can be suspended for a variety of reasons, such as a lost lease or building deficiencies. and remedying those issues (or not) can determine…

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Time to Abandon the Legacy – Commentary

Say what you will about former postmaster general Louis DeJoy’s accomplishments, but one thing he did was ensure his policies lived on after he was out of office. Even though DeJoy has been gone for over a year, his 10-Year Plan survives.  Members of Congress, as well as most of the mailing community, have noted its wholesale failure to restore…

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PMG Testifies Before Senate Committee

After the House Subcommittee on Government Operations heard from the Postal Regulatory Commission on June 4, and the Senate Homeland and Governmental Affairs reviewed two nominees to be governors of the Postal Service on June 17, the postal trifecta was completed when Postmaster General David Steiner appeared before the Senate committee on June 24. Statements Neither the PMG’s opening remarks…

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USPS Systems Causing Problems for Mail Producers

In recent years, the process for commercial mail acceptance, payment, and entry has become entirely automated by a complex web of interrelated Postal Service data systems. Generally, the mail producer uploads data describing the content, preparation, and postage payment for a mailing and the Postal Service processes this to confirm payment and authorize entry of the mail.  Meanwhile, the mail…

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Hearing but not Listening – Commentary

After last week’s Congressional hearing, anyone reading the statements and hearing the comments by the Postal Regulatory Commission’s four commissioners has a thorough summary of the PRC’s perspectives about the Postal Service. Collectively, their observations about USPS finances, operations, and service were not positive, and generally traced the source of their concerns to the 10-Year Plan initiated five years ago…

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