Upcoming Training – Project Management

November 4-5, 20261:00 – 2:30 PM Presented by Jim Barlow, MSM Consultants Project management is the practice of planning, organizing, and managing resources to achieve specific goals and objectives, while adhering to the predefined project parameters. It is a critical component of any successful business venture, providing a structured approach to planning, organizing, and executing projects. When done correctly, project…

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Upcoming Training – Lean Six Sigma

UPDATED DATES November 18-19, 20261:00 – 2:30 PM Presented by Jim Barlow, MSM Consultants The need for continuous process improvement has become a fundamental aspect of organizational success, as companies strive to increase efficiency and optimize their operations in a rapidly evolving marketplace. Organizations must continually strive to improve their processes in order to remain relevant, successful, and meet their…

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Looking at the Numbers – Commentary

In the waning days of the 119th Congress, as all members of the House of Representatives and a third of the Senate go home to assert that their legislative productivity warrants their re-election, it’s doubtful that much will be done to help the Postal Service resolve its business and financial woes. Members of Congress and their staffs (should) have been…

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C is the New A – Commentary

The Postal Service’s quarterly financial and service performance numbers likely won’t be published until mid-December, but odds are they’ll be accompanied by carefully crafted pronouncements asserting that the 10-Year Plan is still working just fine. That there will be a significant financial loss – again – will be explained away as caused by uncontrollable factors that would be remedied if…

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GAO Audit Confirms USPS Service Degradation

Despite the Postal Service’s efforts to convince commercial mailers and the public otherwise, the agency’s declining service performance has again been verified. In a September report entitled Cost-Cutting Initiatives and Other Factors Have Contributed to Declining Service Performance, the US Government Accountability Office provided further evidence that the Postal Service’s misguided pursuit of “efficiency,” a key to former postmaster general…

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Hatching Another’s Egg – Commentary

The Executive Order issued last March 31 has placed the Postal Service in an exceptional no-win situation.  Generally, the instructions in that order mandated that the agency perform certain functions, and establish and enforce related processes, to block ineligible individuals from voting by mail.  The USPS was also told to produce mailing standards for the envelopes used to send and…

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New Jersey Law Drawing Mailers’ Attention

Mailers Hub’s legal advisors have provided an update on what to know about New Jersey’s new data broker law. New Jersey’s new data privacy law, governing “data brokers” and “data collectors” – much of which has taken immediate effect – has been a shock to the system for those working in and around direct omnichannel retailing. Even if it does…

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The USO Conundrum: An Example

On August 6, the Postal Service filed a quarterly report with the Postal Regulatory Commission providing updated information about post offices that are suspended or discontinued (i.e., permanently closed).  A post office (or station or branch) can be suspended for a variety of reasons, such as a lost lease or building deficiencies. and remedying those issues (or not) can determine…

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Time to Abandon the Legacy – Commentary

Say what you will about former postmaster general Louis DeJoy’s accomplishments, but one thing he did was ensure his policies lived on after he was out of office. Even though DeJoy has been gone for over a year, his 10-Year Plan survives.  Members of Congress, as well as most of the mailing community, have noted its wholesale failure to restore…

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