Industry people who’ve often heard Postmaster General Louis DeJoy speak, such as at the Mailers Technical Advisory Committee, usually have a different perspective of him than those who’ve heard him less, such as at the National Postal Forum. Just about every time, the topic is his 10-Year Plan. On its face, DeJoy’s argument about the need to take decisive action…
Read MoreMonth: January 2024
USPS to PRC: MYOB
It’s understandable that there should be a natural tension between a regulator and the regulated, and that’s always been the case between the Postal Regulatory Commission and the Postal Service. Even so, there would be periodic briefings and discussions, and the relationship was civil. However, under Postmaster General Louis DeJoy, that relationship, at least from the Postal Service’s side, has…
Read MoreData Reveals Worsening Service
Despite regular claims of “steady” service, the Postal Service’s own data shows that the only steadiness of service is in its worsening. Though the agency has granular service performance data, by weeks and months if not days; by geographic area if not by ZIP Code and processing facility; and by specific products within the classes of mail, what it chooses…
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