It should finally be clear to all: the presumption that what the Postal Service considers standards for service in any way relates to the service that the average person will experience is completely wrong. As illustrated in its recent filing with the Postal Regulatory Commission, the USPS now segments its calculation of service into three pieces: from the sender to…
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Although the Postal Service has always offered package services, Postmaster General Louis DeJoy is fixated on transforming the agency from one focused on paper mail into one built around the package business. Accordingly, the new delivery vehicles on order are bigger – to hold more boxes – and the facilities in the USPS processing and delivery network are getting more…
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Few Americans may be interested, and fewer may be observing closely, but those who are will soon see how an autocrat gets to do what he wants. To comply with statute, and allay Congressional critics – who won’t do anything anyway – the Postal Service is going through the process of seeking an advisory opinion from the Postal Regulatory Commission…
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Everyone felt a bit of relief on September 20 when the Postal Service announced it wouldn’t be raising rates next January. In the official quote included in the announcement, Postmaster General Louis DeJoy stated that “Our strategies are working, and projected inflation is declining,” and that, as a result, eliminating the January increase was possible. While the elimination of the…
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Although everyone knows the Postal Service will implement its plans regardless of what the Postal Regulatory Commission advises, the USPS nonetheless is following the required process and seeking an advisory opinion from the PRC on its latest round of service reductions. Filed October 4, the request, styled editorially as Operational and Service Standards Changes to Meet Statutory Requirements for Reliable,…
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In an unexpected announcement late Friday, September 20, the Postal Service announced that it will not be increasing prices for market-dominant products next January as had been forecast. In its press release and concurrent Industry Alert, the agency stated: “A recommendation by Postmaster General Louis DeJoy not to raise prices in January 2025 for Market Dominant products, which includes First-Class…
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A widely-redacted audit report, titled Planning and Deployment of the Matrix Regional Sorter, issued September 5 by the USPS Office of Inspector General, focused on another example of the agency’s recent shoot-ready-aim behavior. Background and findings As the OIG described the machine: “ … The MaRS is a package sorting machine designed to increase package processing capacity and efficiency while…
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For Postmaster General Louis DeJoy, the new Atlanta Regional Processing and Distribution Center, 25 miles southwest of downtown, was to be a centerpiece example of how his 10-Year Plan would replace the “inefficient” network of “randomly” located processing centers with a matrix of “high-performing” facilities enabling “service excellence.” Six months after its February 24 activation, the Atlanta RPDC is anything…
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It’s not often that ratepayers and a postal union can find common ground, but the Postal Service’s proposal to again reduce service standards has provided one. The example was an August 23 statement by Mark Dimondstein, president of the American Postal Workers Union: “The American Postal Workers Union is deeply concerned regarding the August 22nd announcement from postal management, with…
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Though spun to appear as improving service performance, the Postal Service has announced a proposal to further reduce service standards so it can eliminate afternoon collections nationally. The announcement preceded a planned webinar to discuss the proposal in advance of filing for an advisory opinion from the Postal Regulatory Commission. Though the USPS is overtly committed to going through the…
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