Although the Postal Service has always offered package services, Postmaster General Louis DeJoy is fixated on transforming the agency from one focused on paper mail into one built around the package business. Accordingly, the new delivery vehicles on order are bigger – to hold more boxes – and the facilities in the USPS processing and delivery network are getting more…
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Futile Opposition – Commentary
Few Americans may be interested, and fewer may be observing closely, but those who are will soon see how an autocrat gets to do what he wants. To comply with statute, and allay Congressional critics – who won’t do anything anyway – the Postal Service is going through the process of seeking an advisory opinion from the Postal Regulatory Commission…
Read MoreThe “Strategy is Working,” Really? – Commentary
Everyone felt a bit of relief on September 20 when the Postal Service announced it wouldn’t be raising rates next January. In the official quote included in the announcement, Postmaster General Louis DeJoy stated that “Our strategies are working, and projected inflation is declining,” and that, as a result, eliminating the January increase was possible. While the elimination of the…
Read MoreOIG Reports on Atlanta RPDC Activation
For Postmaster General Louis DeJoy, the new Atlanta Regional Processing and Distribution Center, 25 miles southwest of downtown, was to be a centerpiece example of how his 10-Year Plan would replace the “inefficient” network of “randomly” located processing centers with a matrix of “high-performing” facilities enabling “service excellence.” Six months after its February 24 activation, the Atlanta RPDC is anything…
Read MoreUnion Expresses Opposition to Service Proposal
It’s not often that ratepayers and a postal union can find common ground, but the Postal Service’s proposal to again reduce service standards has provided one. The example was an August 23 statement by Mark Dimondstein, president of the American Postal Workers Union: “The American Postal Workers Union is deeply concerned regarding the August 22nd announcement from postal management, with…
Read MoreUSPS Proposes to Lower Service Standards – Again
Though spun to appear as improving service performance, the Postal Service has announced a proposal to further reduce service standards so it can eliminate afternoon collections nationally. The announcement preceded a planned webinar to discuss the proposal in advance of filing for an advisory opinion from the Postal Regulatory Commission. Though the USPS is overtly committed to going through the…
Read MoreLegislation Seeks to Improve Service for Periodicals
A bill introduced in the Senate last May, and last week in the House, would ban additional pricing authority for Periodicals unless the Postal Service can improve service for the class. S 4378, titled the Deliver for Democracy Act, was introduced May 21 by Senator Peter Welch (VT) with eight bipartisan cosponsors. The companion House bill was introduced July 23…
Read MoreMissing the Opportunity – Commentary
It’s not news that frequent price increases, declining volume, and worsening service have characterized the Postal Service as the policies of Postmaster General Louis DeJoy have been implemented. It’s also not news that these conditions have drawn increasing attention from Congress and the Postal Regulatory Commission. Nonetheless, nothing has been done – other than hearings and letters and other protestations…
Read MorePRC “Acknowledges” Parcel Select Price Increase
As has become its custom, the Postal Service coordinates price changes for market-dominant and competitive products so both can be implemented on the same day; the price change implemented yesterday was no exception. What was different – in both – was that the Postal Regulatory Commission did not silently go through the motions of checking compliance with statutory and regulatory…
Read MorePRC Opens Rulemaking About USPS Service Measurement
In an order issued July 2, the Postal Regulatory Commission opened a rulemaking to evaluate the Postal Service’s service performance measurement system. As is reported regularly in Mailers Hub News, the current system does not measure service on a significant portion of the mailstream. In PQII/FY2024 (January-March), for example, only 63.81% of First-Class Mail (all commercial rate), 72.37% of Marketing…
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