As 2022 came to a close, Postmaster General Louis DeJoy was interviewed by Government Executive to get his opinions about progress in implementing his 10-year Plan. For DeJoy, 2023 is the “Year of Implementation” when many of the operational changes he’s been planning finally are put in place and, presumably, begin to deliver the efficiencies and cost savings that he…
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When the comments of an organization’s top executive to its board of directors are published in a press release after they’ve met, it’s likely that such a statement is less intended to report on the meeting’s proceedings than to provide curated information for public and media consumption. Any candid discussions among the organization’s leadership are kept confidential. The Postal Service’s…
Read MoreFor the last seven months of 2021, the Postal Service’s public relations office has issued weekly releases touting service performance improvements. However, a closer look at those releases suggests that, while the authors’ purpose seems to be to create a perception of improvement, that scenario isn’t supported by their own data, and shows a trend that actually isn’t as impressive as they…
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