
Unlock the Hidden Power of Remittance Mail
June 26 @ 1:00 pm – 2:00 pm EDT
Unlocking the Hidden Power of Remittance Mail – Discover the Future of USPS Postal Intelligence
Is your organization still treating postage as a cost center? It’s time to flip the script.
Join industry experts from GrayHair Software for a high-impact webinar that reveals how remittance mail—those envelopes your customers return with payments and forms—can become a strategic asset in today’s rapidly evolving USPS landscape.
You’ll learn:
- How to transform your reply mail into real-time business intelligence
- What the new IMbA (Intelligent Mail barcode Accounting) system means for your operations and bottom line
- Why optimizing Business Reply Mail (BRM) and Qualified BRM (QBRM) is crucial now
- How USPS Promotions in 2025 can help you save up to 6% on postage
- How daily remittance data feeds can help improve cash flow, client satisfaction, and compliance
Plus: Discover how USPS changes under Delivering for America are impacting delivery times, remittance float, and return mail rates—and what you can do about it.
This webinar is essential for:
- Financial services and insurance operations leaders
- Utilities and nonprofit billing managers
- Compliance officers
- Mail operations teams
- Marketing and customer experience strategists
$$$ Don’t miss your chance to turn everyday mail into business gold. $$$
Presented by Lori Joyner, Postal Solutions Leader, GrayHair Software

- Expert in USPS solutions, ensuring accurate mail addressing and data-driven outcomes
- Public speaker on USPS topics, including Informed Delivery, Address Quality, and Promotions
- Contributed to the creation of the Electronic Return Receipt for Certified Mail
- Represented Pitney Bowes in the Ohio Supreme Court, leading to nationwide implementation
- Key contributor to the development of the vote-by-mail ballot manager solution
- Recognized authority in Vote-by-Mail systems