Most people who travel for pleasure, but especially those who travel for business, have developed loyalties over the years to particular airlines, hotel chains, car rental companies, etc. Often these loyalties are reinforced by the companies’ programs – frequent flyer miles and similar points systems or affinity credit cards – that reward the customer and deter switching to another provider.…
Read More
In the past, when a postmaster general left, that person went into retirement or found other work but had no further involvement in the Postal Service. Most would say that’s how it should be – but the departure of Louis DeJoy has been different. Having been moved out his role unceremoniously and definitely not on his schedule, some people might…
Read More
There’s another vacancy on the Postal Service’s Board of Governors: Robert Duncan resigned effective March 27. According to his letter of resignation that was included in the Postal Service’s press release, Duncan is now “coping with a chronic and progressive health condition that is preventing me from giving this role the full time and attention it deserves.” A supporter of…
Read More
When Louis DeJoy announced February 18 that he’d “notified the Postal Service Board of Governors that it is time for them to begin the process of identifying his successor,” speculation began about how that process would unfold. In his statement, he clearly anticipated that the governors would have plenty of time to find his replacement and that he, in turn,…
Read More
It’s doubtful that anyone doesn’t know the meaning of the analogy that something is “like putting lipstick on a pig.” With no offense intended to pigs, it simply means that the fundamental nature of something isn’t changed or improved by the addition of superficial or cosmetic devices. The analogy applies to the recent press release (and accompanying Industry Alert and…
Read More
The Postal Regulatory Commission wasted little time responding to Postmaster General Louis DeJoy’s claim in his March 13 letter (see p. 2) that it’s an “unnecessary agency.” In a press release issued later that day, the commission said: “The Postmaster General’s statements about the Postal Regulatory Commission’s role during the recent mismanagement of USPS are false. The Commission follows the…
Read More
In a three-and-a-half page letter sent March 13 to the leadership of the House and Senate and the respective committees with USPS oversight, Postmaster General Louis DeJoy recited – again – the many faults he found with the agency when he arrived, and listed seven areas in which his 10-year Plan has led to “impactful” accomplishments. The task list In…
Read More
In perhaps the least surprising announcement since the last rate case, on February 26 the Postal Service stated it would proceed with implementing the network and service standard changes it revealed last October 4 in a filing with the Postal Regulatory Commission. That 55-page filing, seeking an advisory opinion from the PRC, explained how the USPS is reorganizing its processing…
Read More
Post offices nationwide have typically served two purposes: retail in the front and carrier operations in the back. Though some small offices in rural areas may have only a few or no carriers, larger towns and cities, as well as stations and branches of large post offices, more frequently have both. As Postmaster General Louis DeJoy has advanced his 10-Year…
Read More
Very few – if any – regular readers of Mailers Hub News may include in their daily routine monitoring the Federal Register or the docket postings on the Postal Regulatory Commission’s website. Those who do, however, likely have noticed the dozens – hundreds – of Postal Service negotiated service agreements that have been filed and approved in recent months. Paperwork…
Read More