Congressional Attention to the USPS Continues

After five years of contentious relations with former postmaster general Louis DeJoy, many in Congress may see the arrival of his successor as an opportunity for fresh thinking at L’Enfant Plaza and different perspectives on some of the issues that nettled Congress the most. With memories of last December’s confrontations at House and Senate hearings still fresh in their minds,…

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Disintermediation – Commentary

It’s hardly a report for the evening news, but Sioux Falls (SD) station KSFY reported July 14 that Lewis Drug and Hy-Vee stores would no longer be able to “sell postage or mail packages” for the USPS by the end of September.  When asked for comment, a USPS representative stated only that “the Postal Service determined that nearby postal facilities…

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Industry Update

Presented by Leo Raymond, Mailers Hub, and Mark Fallon, The Berkshire Company. Please note the start time! More information coming soon.

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The USPS Deserves a Prize – Commentary

After reading the Postal Service’s July 1 Industry Alert (“USPS to Implement Second Phase of Service Standard Refinements on July 1”) it’s clear that the agency’s PR writers have again shown their singular ability to spin anything the USPS does into a great benefit for its customers. Accordingly, we’re proposing that an award be developed that can be given out…

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Nominee to USPS Board of Governors

Though not as yet listed on the White House website, several news outlets have reported that the president has nominated Anthony Lomangino to be a governor of the Postal Service, replacing Roman Martinez IV whose carryover year beyond the expiration of his term ends December 8. The nomination was received by the Senate on June 2 and referred to the…

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Ensuring the Status Quo – Analysis

The Postal Service apparently wants to keep Doug Tulino on the job very badly. Tulino has spent his postal career in labor relations and human resources, becoming chief human resources officer and executive vice-president in 2020.  Despite little if any experience in field operations or management, he was chosen by former postmaster general Louis DeJoy to serve as deputy PMG. …

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USPS Revises Service Measurement

In a May 30 filing with the Postal Regulatory Commission, the Postal Service announced changes to its service measurement process.  As stated in the filing: “In this filing, the Postal Service provides notice to the Commission about revisions to the SPM Plan and Methodology Documents related to necessary changes to allow the Postal Service to collect and report service performance…

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They Who Do Not Thirst – Commentary

Everyone likely is familiar with the saying that “you can drag a horse to water but you can’t make it drink.”  Often, the saying is used as a metaphor for persons who are given opportunities but fail to take advantage of them.  The implicit basis for both is that the horse – or person – either fails to understand the…

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Despite Lower Targets, Service Performance Worsens

PQ II/FY 2025 service performance continued an unimpressive pattern; the Postal Service’s own data reveals that most district and area scores continued to be below targets, even though the targets were significantly lower than in FY 2024. Moreover, only mail “in measurement” is reflected in USPS service scores and, for Marketing Mail, little other than destination-entered mail is measured, clearly…

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A New Leader for the USPS

Having been leaked to the press earlier in the week, the big news from the Governors of the Postal Service was somewhat anti-climactic when, during the Friday public session of their May 9-10 meeting, they announced the selection of David Steiner as the 76th postmaster general.  The official press release and concurrent Industry Alert contained the predictable paeans about the…

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