USPS Revises Service Measurement

In a May 30 filing with the Postal Regulatory Commission, the Postal Service announced changes to its service measurement process.  As stated in the filing: “In this filing, the Postal Service provides notice to the Commission about revisions to the SPM Plan and Methodology Documents related to necessary changes to allow the Postal Service to collect and report service performance…

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They Who Do Not Thirst – Commentary

Everyone likely is familiar with the saying that “you can drag a horse to water but you can’t make it drink.”  Often, the saying is used as a metaphor for persons who are given opportunities but fail to take advantage of them.  The implicit basis for both is that the horse – or person – either fails to understand the…

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