Despite Lower Targets, Service Performance Worsens

PQ II/FY 2025 service performance continued an unimpressive pattern; the Postal Service’s own data reveals that most district and area scores continued to be below targets, even though the targets were significantly lower than in FY 2024. Moreover, only mail “in measurement” is reflected in USPS service scores and, for Marketing Mail, little other than destination-entered mail is measured, clearly…

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A New Leader for the USPS

Having been leaked to the press earlier in the week, the big news from the Governors of the Postal Service was somewhat anti-climactic when, during the Friday public session of their May 9-10 meeting, they announced the selection of David Steiner as the 76th postmaster general.  The official press release and concurrent Industry Alert contained the predictable paeans about the…

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