PRC Approves Zone 10, Faults Unresponsive USPS

On March 22, the Postal Regulatory Commission approved a Postal Service proposal, filed November 22, 2023, to add a new Zone 10 to the prices for Priority Mail Express, Priority Mail, and USPS Ground Advantage.  The USPS had stated in its filing that, if approved, the new Zone 10 prices would be effective at a future date, but no sooner…

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Your Playbook is Risking Your Whole Game

The “Three Point Revolution” completely changed basketball.  The size of the court effectively doubled with no more players to cover it.  And every playbook became obsolete.  The same thing has happened to the environment in which your organization operates.  And far too many playbooks haven’t changed at all. Introduction I coach senior executives.  Those coaching sessions always address significant challenges…

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Missoula as Everywhere

As the Postal Service was accelerating its repurposing and consolidation of mail processing operations, it became known that one facility that would be affected was the Missoula (MT) P&DC. Under the network realignment plan, it would be downgraded to a Local Processing Center, handling only mail destinating in its service area.  Outgoing volume would be trucked nearly 200 miles over…

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“Local Transportation Optimization” Impacts Service

Under Postmaster General Louis DeJoy, and in conformance with his 10-Year Plan, the Postal Service has obsessively pursued measures to fill trucks and reduce transportation, all in the name of “efficiency.” Initially called “Optimized Collections,” but since renamed the “Local Transportation Optimization,” the initiative’s objective is the same: run only one trip from the processing facility to local post offices…

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