Management Training Workshop - Employee Motivation
2026-02-12 11:00 - 2026-02-13 12:30 (America/New_York)
When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.

The Employee Motivation workshop will give participants several types of tools to become a great motivator, including goal setting and influencing skills. Participants will also learn about five of the most popular motivational models and how to bring them together to create a custom program.

Workshop Objectives

Identifying specific issues in the field and addressing these issues, and how to maintain this going forward.

Defining motivation, an employer’s role in it, and how the employee can play a part.

Identifying the importance of Employee Motivation.

Identifying methods of Employee Motivation.

Describing the theories that pertain to Employee Motivation, with particular reference to psychology.

Identifying personality types and how they fit into a plan for Employee Motivation.

Setting clear and defined goals.

Thursday, Feb. 12, 2026, 11:00 am – 12:30 pmFriday, Feb. 13, 2026, 11:00 am – 12:30 pm

This workshop is part of the four-workshop Management Training Series being held through March, 2026. Each workshop is comprised of two 1.5-hour sessions. Learn more about the full Management Training Series and registration guidelines by CLICKING HERE.

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2026 USPS Promotions: Strategy, Savings, & Smarter Mail
2026-02-19 13:00 - 14:00
The USPS 2026 Promotions are packed with opportunity — but making sense of the programs, stacks, and strategy can be overwhelming. That’s where this fast-paced, insight-rich session comes in.

Whether you’re a mail service provider, printer, nonprofit, or marketer, this webinar will help you:

Break down each 2026 promotion (what’s new, what’s changed)

Understand how to stack discounts (up to 12% in some cases!)

Learn how Informed Delivery and sustainability bonuses can boost ROI

See how real math models can help you prove value to your clients

Explore strategic use cases for catalogs, First-Class mail, and emerging tech

You’ll walk away with practical, client-facing examples and a fresh perspective on how smart campaign planning can offset postage increases, deepen relationships, and position your shop for growth in 2026.

This isn’t just a “read-the-rules” session — it’s about using promotions as a strategy, not just a discount.

Presented by Lori Joyner-Swetlin, founder of Holon Insights, a consulting practice focused on making print, data, and automation smarter (and more useful). You’ve probably seen her present USPS promotions before — now she’s bringing a new framework designed to help you pull more value from every piece of mail.

📦 Bring your questions, your curiosity, and your favorite client challenge.

Management Training: Workshop - Supervising Others
2026-02-26 11:00 - 2026-02-27 12:30
Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Workshop Objectives

Understand what a new supervisor needs to do to get started on the right path.

Define requirements for particular tasks.

Set expectations for your staff.

Set SMART goals for yourself.

Help your staff set SMART goals.

Assign work and delegate appropriately.

Provide effective, appropriate feedback to your staff.

Manage your time more efficiently.

Help your team resolve conflicts.

Understand how to manage effectively in particular situations.

Thursday, Feb. 26, 2026, 11:00 am – 12:30 pmFriday, Feb. 27, 2026, 11:00 am – 12:30 pm

This workshop is part of the four-workshop Management Training Series being held through November 2025. Each workshop is comprised of two 1.5-hour sessions. Learn more about the full Management Training Series and registration guidelines by CLICKING HERE.

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Management Training Workshop - Coaching and Mentoring
2026-03-05 11:00 - 2026-03-06 12:30
You are in your office looking over your performance report, and it happened again. Your low-performing employee failed to meet the quota this month, even after you spoke with them about the importance of meeting goals. This employee has a great attitude, and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled, and you know being frustrated makes matters worse. What do you do?

The Coaching and Mentoring workshop focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Workshop Objectives

Identify the difference between mentoring and coaching.

Define coaching, mentoring, and the GROW model.

Identify and set appropriate goals using the SMART technique of goal setting.

Identify the steps necessary to define the current state or reality of your employee’s situation.

Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.

Identify the benefits of building and fostering trust with your employee.

Identify the steps in giving effective feedback while maintaining trust.

Identify and overcome common obstacles.

Identify when the coaching is at an end and transition your employee to other growth opportunities.

Thursday, March 5, 2026, 11:00 am – 12:30 pm Friday, March 6, 2026, 11:00 am – 12:30 pm

This workshop is part of the four-workshop Management Training Series being held through November 2025. Each workshop is comprised of two 1.5-hour sessions. Learn more about the full Management Training Series and registration guidelines by CLICKING HERE.

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MFSA Annual Conference
2026-03-19 12:00 - 2026-03-21 10:30
We convene annually for a three-day conference, and membership is obtained by attending this gathering. Our conferences host cutting-edge speakers who introduce participants to the latest technology and marketing trends, feature USPS executives, and showcase international vendors who support the industry. Attendees typically include CEOs, sales and marketing executives, and entrepreneurs.

Our meeting fosters a unique environment where fierce competitors come together as collaborators, promoting a sense of camaraderie seldom found in today’s business world.

Schedule at-a-glance

Golf Tournament

Speakers

Register for our next conference, March 19 through 21, 2026, in Irving, Texas.

Management Training Workshop - Leadership & Influence
2026-03-26 11:00 - 2026-03-27 12:30
They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

Workshop Objectives

Define “leadership.”

Explain the Great Man Theory.

Explain the Trait Theory.

Understand Transformational Leadership.

Understand the people you lead and how to adapt your leadership styles.

Explain leading by Directing.

Explain leading by Participating.

Explain leading by Delegating.

Kouzes and Posner.

Conduct a personal inventory.

Create an action plan.

Establish personal goals.

Thursday, March 26, 2026, 11:00 am – 12:30 pmFriday, March 27, 2026, 11:00 am – 12:30 pm

This workshop is part of the four-workshop Management Training Series being held through November 2025. Each workshop is comprised of two 1.5-hour sessions. Learn more about the full Management Training Series and registration guidelines by CLICKING HERE.

Subscriber Registration(Log-in required)

Non-subscriberRegistration

Legal Update: Extended Producer Responsibility
2026-04-02 13:00 - 14:00
Packaging EPR laws are accelerating, and their impact on print and mailing formats is growing every month. Our webinar will highlight the regulatory developments you need to know and the operational changes your clients will soon expect. Join us for a clear, actionable discussion designed to keep your business ahead of the curve.

Why does this matter to you? Learn more – read the latest article from Brann & Isaacson on the Mailers Hub Newswire HERE.

Presented by Jamie Szal and Adam Mooney, Brann & Isaacson.

This webinar is FREE for Mailers Hub subscribers; non-subscribers are $25 per ORGANIZATION.

Subscriber RegistrationLog in required

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Postal Update: The Latest Rate Case
2026-04-16 13:00 - 14:00
The July price change promises to bring more than new prices. Structural changes also will be part of the filing. Be sure you understand what’s new and different, and are ready to advise your clients. Join us on Thursday, April 16, for a webinar featuring Sharon Owens, Vice President, Pricing and Costing, and Fiona Machado, USPS, Director, Pricing and Costing Strategy Support, as they review the major elements of the filing and answers attendees questions.

Subscriber RegistrationLog in Required

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Read the complete filing on the PRC.GOV website.

Free for Mailers Hub subscribers, non-subscribers $25 per ORGANIZATION

The Future of AI and Mail: Making It Work For You
2026-04-23 13:00 - 14:00
Join Sharick Mirza, CEO & Founder of Assurety Consulting & Solutions, on April 23, 2026, at 1:00 PM for a practical discussion on what AI really means for the future of mail and distribution.

In this session, attendees will discover how organizations can:

• Build the right foundation for successful AI adoption

• Connect operational data for better visibility and smarter decisions • Use AI in practical, measurable ways across mail and distribution workflows

• Reduce uncertainty, improve performance, and prepare for what’s next A must-attend session for mailers ready to move beyond the hype and into real-world transformation.

Cybersecurity: Keeping the USPS and Your Data Secure
2026-05-14 13:00 - 14:00
Cybersecurity at the USPS means protecting one of the largest information and operational technology infrastructures in the world. Considering they’re protecting a network with over 640,000 employees, thousands of facilities containing computers, equipment, phones and more, plus endpoints at every laptop and mobile phone their customers use – including yours – it’s a daunting task. Today’s mail and shipping environment is no longer just about delivery — it’s about safeguarding a complex, interconnected ecosystem. This session explores how the Postal Service is moving beyond traditional security models to protect people, mail, and packages from modern threats. At the center of this work is trust — the confidentiality, integrity, and availability of the mail, the systems that support it, and the people who rely on it. Learn more about what the USPS is doing to keep your data safe, and how you can do the same.

Presented by Heather L. Dyer, Chief Information Security Officer, USPS

Delivering What's Next: Roadmap to Reimagining Mail
2026-06-18 13:00 - 14:00
Presented by Chris Karpenko, USPS Senior Director, Product Solutions

Mailing professionals are navigating rising expectations for digitally integrated communications, while working to keep mail relevant, connected, and valued. As customer expectations and technology transform mail, the Product Solutions team strives to keep mail trustworthy and effective.

Join us Thursday, June 18, at 1:00 PM ET to hear the latest from the USPS about how they’re reimagining mail to keep your business at the top of its game.
