Mailers Hub

PRINTING United Expo
2025-10-22 08:00 - 2025-10-24 17:00 (America/New_York)

USPS Outlook: Future Rate Changes
2025-10-16 13:00 - 14:00
Presented by Sharon Owens, Vice President, Pricing and Costing, USPS

The good news is that there won’t be a price increase in January, but the bad news is that there will be one in July 2026. There were structural changes that had been planned for January as well, and those – plus others – may now be happening in July. The best person to speak about this is Sharon Owens, USPS VP for Pricing and Costing, who will be speaking on our webinar this Thursday at 1pm. To learn what’s ahead, register for the webinar now.

From Problem to Profit: How Commercial Mailers Are Automating Workflows to Cut Costs
2025-09-25 13:00 - 14:00
Presented by Bernard Fedor and Jean Renier, Assurety Consulting

Workflow is a place where costs hide. Eliminating steps, or making steps more efficient can help complete jobs faster and at a lower cost. Automating workflow is the objective, but not one that’s always easy to reach. For some ideas, join us Thursday for our free webinar From Problem to Profit: How Commercial Mailers Are Automating Workflows to Cut Costs, presented by Jean Renier and Bernie Fedor from our sponsor Assurety Consulting.

Postal Bootcamp
2025-09-16 13:00 - 2025-09-24 15:00
Presented by The Postal Professor, George Heinrich

New dates announced! The next Bootcamp sessions will be October 21, 22, 28, and 29, 1:00 – 3:00 pm ET. Registration opening soon.

Obtaining postage discounts is becoming more and more complicated. Automation compatibility is the key, and mail pieces that are designed to comply with postal guidelines, automated equipment, and include barcodes achieve improved delivery times and significantly reduced postage costs.

Industry statistics show that mail piece designs that are not compatible with automated processing can cause postage costs to double. This makes it critical to ensure that mail piece designs meet USPS guidelines before ink or toner gets on paper. Everyone involved in the creation of a direct mail piece must have a thorough understanding of USPS regulations and how the USPS processes mail. This is a key factor in obtaining maximum postage discounts and minimum delivery times.

Postal Bootcamp will provide attendees with the basic knowledge required to assure your customers that they are getting the best value for their postage dollar. This 8-hour class will be presented in four 2-hour sessions over a two-week period. While recordings will be made available, attending each session live is strongly encouraged.

Session one will be held August 14, 15, 20, and 21 from 1:00-3:00 PM ET. Session two will be held September 16, 17, 23, and 24 from 1:00-3:00 PM ET. Registration closed, in sessionSession three, October 21, 22, 28, 29, from 1:00 – 3:00 PM ET. Registration includes 8 hours of live bootcamp training, a PDF of the full course presentation, a certificate of completion, and recording access for two weeks following the session.

Pricing for each session:For subscribers, the cost is $419 for the first attendee, $179 for each additional attendee per session.For non-subscribers, the cost is $699 for the first attendee, $299 for each additional attendee per session.Each attendee will require a unique email to register, attend, receive course materials, and receive certification after the course. Cancellations must be received 72 hours prior to the start of the session. Substitutions are allowed up to 1 hour before the start of the session. Registration changes will not be permitted after each session begins. No shows will not be refunded.

Some of the topics include:

USPS promotions

Oop$, Goof$ and Flub$

How the USPS Functions

Speaking Postal

Retail vs. Discounted

Classes of Mail

Shape Based Processing

Quality Addressing

Barcodes and Machinability

Tabbing Folded Self-Mailers

Data Management

How Presort Works

Transportation Discounts

Subscriber Registration(Log-in Required)

Non-SubscriberRegistration

Industry Update
2025-09-04 14:00 - 15:00
Presented by Leo Raymond, Mailers Hub, and Mark Fallon, The Berkshire Company.

Please note the start time!

More information coming soon.

Beyond the Stamp: How USPS Promotions Supercharge Direct Mail
2025-08-07 13:00 - 14:00
Join us as Kate Sanders from BCC Software explores how USPS promotions offer more than just postage discounts. In this session, she’ll break down how these programs are designed to add strategic value to your mail campaigns – from increased visibility and digital engagement to stronger ROI. You’ll learn how to plan ahead, align the right promotions with your marketing goals, and understand why it’s more important than ever for MSPs to lean into these offerings.

Kate Sanders recently joined BCC Software as an Omnichannel Product Development Manager, bringing with her a deep passion for bridging innovation and practicality in the mailing industry. Prior to BCC, she spent three years at Lob, where she led the development of their USPS promotions portal, helping customers seamlessly access and benefit from USPS incentives. Now at BCC, Kate is focused on empowering MSPs with the tools, insights, and support they need to take full advantage of USPS promotions and elevate the impact of their mail campaigns.

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State Income Tax for Direct Mailers
2025-07-17 13:00 - 14:00
If you thought income tax was just a numbers game, think again. States are getting creative (and assertive) with how they decide what slice of your income they get to tax, and the rules are changing fast. Martin Eisenstein and Jamie Szal, partners at our counsel, Brann & Isaacson, are back to shed light on the ins and outs of state income tax for direct mailers. They will discuss the issues and opportunities in this area, including nexus, separate vs. combined reporting, sourcing, and throwback/throwout rules. This webinar will also unpack the sneaky way some states are applying sales-tax-style logic to income tax, and how that could put long-standing federal protections (hello, P.L. 86-272) at risk. It’s tax talk, but for mailers—and yes, we’ll keep it lively.

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NACUMS Annual Conference
2025-07-12 08:00 - 2025-07-16 17:00
Be sure to check out Leo Raymond’s session on Monday, July 14, at 3:30 pm, and to swing by the Mailers Hub booth in the vendor partner hall! CLICK HERE to view the full brochure. Interested in sponsoring or participating as a business partner? CLICK HERE.

“We are thrilled to invite you to the 2025 NACUMS Conference, taking place from July 12th to 16th, 2025, in the vibrant city of Louisville, Kentucky. This year’s theme, “From the Starting Gate to the Finish Line,” promises an exhilarating journey of professional growth and networking.

The NACUMS Conference offers an enriching experience where you can:

Connect with peers: Build lasting relationships with colleagues from across the country.

Participate in educational sessions: Broaden your professional knowledge with sessions led by industry experts.

Engage with valued business partners: Discover the latest industry trends and innovations.

Expand your network: Meet new colleagues and exchange ideas to enhance your operations.

Explore Louisville: With a booming bourbon renaissance, iconic attractions, and a renowned culinary scene, Louisville is an experience like no other city!

Registration is now live! We encourage you to secure your spot and take advantage of early bird discounts! Check back for updates on educational sessions, certification opportunities and to delve deeper into what Louisville has to offer!

We look forward to seeing you in Louisville!

– NACUMS Conference Committee”

Unlock the Hidden Power of Remittance Mail
2025-06-26 13:00 - 14:00
Unlocking the Hidden Power of Remittance Mail – Discover the Future of USPS Postal Intelligence

REGISTER NOW

Is your organization still treating postage as a cost center? It’s time to flip the script.

Join industry experts from GrayHair Software for a high-impact webinar that reveals how remittance mail—those envelopes your customers return with payments and forms—can become a strategic asset in today’s rapidly evolving USPS landscape.

You’ll learn:

How to transform your reply mail into real-time business intelligence

What the new IMbA (Intelligent Mail barcode Accounting) system means for your operations and bottom line

Why optimizing Business Reply Mail (BRM) and Qualified BRM (QBRM) is crucial now

How USPS Promotions in 2025 can help you save up to 6% on postage

How daily remittance data feeds can help improve cash flow, client satisfaction, and compliance

Plus: Discover how USPS changes under Delivering for America are impacting delivery times, remittance float, and return mail rates—and what you can do about it.

This webinar is essential for:

Financial services and insurance operations leaders

Utilities and nonprofit billing managers

Compliance officers

Mail operations teams

Marketing and customer experience strategists

$$$ Don’t miss your chance to turn everyday mail into business gold. $$$

REGISTER NOW

Presented by Lori Joyner, Postal Solutions Leader, GrayHair Software

Expert in USPS solutions, ensuring accurate mail addressing and data-driven outcomes

Public speaker on USPS topics, including Informed Delivery, Address Quality, and Promotions

Contributed to the creation of the Electronic Return Receipt for Certified Mail

Represented Pitney Bowes in the Ohio Supreme Court, leading to nationwide implementation

Key contributor to the development of the vote-by-mail ballot manager solution

Recognized authority in Vote-by-Mail systems

Making the Move to Production Inkjet
2025-06-19 13:00 - 14:00
Presented by Ed Wong, Specialist, CSG Production Marketing, Canon USA

Industry analysts have portrayed production inkjet as the technology that is displacing offset and toner production print volumes. While many have adapted production inkjet to produce direct mail, transactional documents, books, and marketing collateral, there are considerations that you need to be aware of before making the investment. This webinar reviews:

Today’s market challenges

The benefits of inkjet technology

When it could make sense to invest in production inkjet

Print applications that could benefit from migrating to production inkjet

Questions that should be asked as your company considers production inkjet

Registration for this webinar is FREE for everyone!

REGISTER NOW

Sponsored by Canon

DTAC Summer Meeting
2025-06-18 09:00 - 18:00
DTAC Summer MeetingTuesday, June 17, 2025 – Wednesday, June 18, 2025Hyatt Lodge Oak Brook Chicago2815 Jorie BoulevardOak Brook, IL 60523

IPMA Annual Conference
2025-06-08 11:00 - 20:00
Be sure to check out Leo Raymond’s session at 10:00 AM on Wednesday, June 11, in Meeting Room 10! We can also be found in the Vendor Fair on Monday and Tuesday. Stop by our booth with your questions, suggestions, or just to chat!

“Make Your Mark!

June 8-12, 2025Davenport Grand HotelSpokane, Washington

IPMA heads to the Pacific Northwest for our 2025 Educational Conference. We’re gathering in Spokane, Washington. Waterfalls. Parks. A place to explore and escape to the wilderness. But also a vibrant city. Nightlife. Food and flavors. Art and culture. Spokane has it all! Unlike any other.

And for some insider information: 30 Things Someone From Spokane Would Have To Explain To An Out-Of-Towner.

You’ll learn:

Keynote speakers

Industry experts

General sessions

Break-out sessions specific to in-plant printing & mailing operations

Round table discussions

Panels

You’ll network:

IPMA Sunday Stroll

Welcome Reception

In-Print & IPMA Awards Banquet & Recognition

Hospitality suite Saturday through Wednesday evenings

Night Outing

You’ll experience:

Vendor Fair

Tour

And, you’ll have the opportunity to participate in IPMA’s certification program. Check out our conference page for more information: IPMA 2025 Educational Conference.”

Remittance Mail
2025-05-27 13:00 - 14:00
Presented by Lori Joyner, Grayhair Software. Registration for this event is FREE for all!!!

National Postal Forum
2025-04-27 08:00 - 2025-04-30 21:00
Leading Forward! Mailers Hub returns to NPF again in 2025. When you find yourself in the Exhibit Hall, be sure to stop by booth 814 to say hello and ask us your questions.

When choosing your educational sessions, make certain Tom Glassman is on your schedule: Monday, April 28, Period 7, 4:00 pm to 5:00 pm – Hot Topics for a Competitive Advantage

Tom Glassman From Mailers Hub/Wilen Group, with Pam Corbeille-Lepel From Lorton Data, and Adam Collinson from Grayhair Software. This will be a panel discussion around the latest hot topics and how to add value-added services to stay competitive.

“Join us at the Gaylord Opryland Resort in Nashville, TN, from April 27-30, 2025, for the National Postal Forum. In partnership with the United States Postal Service, NPF offers an unparalleled platform for industry professionals to connect, learn, and grow. Gain strategies to elevate your performance through hands-on workshops, dynamic sessions, and the largest industry expo, featuring the latest in supply chain technology and innovation. Be prepared to lead the industry forward!”

The Latest USPS Rate Case
2025-04-24 13:00 - 14:00
Presented by Sharon Owens, VP, Pricing and Costing, USPS

Yes. Another Rate Case. That raises questions and issues for which you want to ensure you’ve got the latest information. For example, are you looking at the proposed rate charts? Be sure you’re looking at the right one. The USPS was asked to file two cases, one reflecting changes to Bound Printed Matter and one without.

There is a lot going on. Don’t miss this chance to hear the latest, straight from HQ, ask your questions, and have the information your business needs to stay ahead.

Subscriber Registration

Non-subscriber Registration

OIG UPDATE
2025-04-10 13:00 - 14:00
The USPS OIG is a critical organization that monitors the health and performance of the USPS and reports its findings to postal ratepayers. Join us Thursday when one of the OIG’s key staff discussing the group’s latest activities and findings. Key points of the discussion will be recent OIG audit work around the DFA, including progress on improvements at the RPDCs, local transportation optimization, and future audit plans.

Presented by Leo Crowe, Audit Manager, Network Processing, USPSOIG

Leo has 20 years of Government Auditing and broad Postal Service experience dating back to college when he worked summers as a letter carrier. He joined the USPS OIG in 2005 and has worked on and led numerous audits of the Postal Service. His audit work includes looking at areas such as financial audits of retail and delivery units, data analysis and performance, major investments, cost and pricing, supply management and facilities, as well as Congressional and CIGIE requested work. Recently, he has overseen notable audits of the Postal Service’s Delivering for America plan in network processing including the Effectiveness of the New Regional Processing and Delivery Center (RPDC) in Atlanta, GA. Leo has a Bachelor of Science degree with a concentration in Accounting from Babson College, and is also a Certified Internal Auditor, Certified Fraud Examiner and holds the Certificate in Risk Management Assurance.

(Non-subscribers will also receive free registration to the April 24 webinar, “The Latest USPS Rate Case”, presented by Sharon Owens, VP, Pricing and Costing, USPS)

SUBSCRIBER REGISTRATIONLOGIN REQUIRED

NON-SUBSCRIBER REGISTRATION(INCLUDES APRIL 24 WEBINAR!)

The MFSA Annual Conference
2025-03-28 08:00 - 2025-03-30 17:00 | Hilton DFW Lakes Executive Conference Center, 1800 Highway 26 East, Grapevine, Texas, 76051, United States
Join us for “The Next Chapter”! Watch TheMFSA.org for more details.

Preconference golf outing March 27, conference March 28-30, 2025. Detailed schedule and registration will be announced later this year.

Unlock the Power of Informed Delivery
2025-03-13 13:00 - 14:00
Calling all Marketing & USPS Mailing Professionals! Ready to elevate your direct mail strategy? Join us for an exciting and informative webinar where we’ll dive into the latest updates on USPS Informed

Why You Should Attend:✅ Learn how Informed Delivery can boost response rates and ROI✅ Discover best practices for creating interactive, trackable mail campaigns✅ Gain inspiration from real-world success stories and expert insightsDelivery—an innovative tool that connects physical mail with digital engagement.

Host Lori Joyner-Swetlin, a USPS mail expert dedicated to making your mail impactful! An industry leader who knows how to harness USPS mailing data for marketing success.Whether you’re new to Informed Delivery or seeking fresh strategies, this webinar is packed with actionable insights you won’t want to miss.

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Service Standard Changes
2025-02-20 13:00 - 14:00
USPS Service-ish Standards. Just How Long Should It Take?

How long does it take for a piece of mail to be delivered? How long should it take? How long will it take next month? Next year?

Understanding how mail moves and how long it takes to be delivered is essential. The Postal Service has service standards, of course, but what do those really mean? Are they a suggestion or a goal? And now the Postal Service is planning a complex new set of service standards. Will that impact commercial mailers?

We’ll look at those questions and more with Dave Lewis, President of SnailWorks. Dave and SnailWorks measure the performance of billions of pieces of mail and have a unique insight into how mail moves and what new service standards can mean.

Dave will join us for a webinar on Postal Service performance now and where it’s headed. Among the things he will be covering:

A snapshot of service performance today;

Insights into where mail may get delayed and what causes the delays;

The new service standards, and how they will work;

The difference between 5D and 3D service standards;

What mailers can do to optimize service and manage their customers’ expectation.

Dave will be joined by Leo Raymond, Commissar of Mailers Hub, for his unique insights into what’s going on inside the Postal Service. If you care when mail gets delivered, you should make a point of joining us. If you don’t care, then we are very jealous.

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MTAC Update
2025-01-30 13:00 - 14:00
Wondering what’s going on at the USPS these days? Hoping to learn more about what decisions or changes may be coming that will affect your business? Insights and access to MTAC are increasingly harder to come by, but Tom Glassman, Wilen Group, joins us on Thursday, January 30, to help lift the curtain on the recent MTAC meetings. Register now, and stay informed!

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A New Legal Worry: Extended Producer Responsibility Laws
2025-01-09 13:00 - 14:00
Extended Producer Responsibility (click to read more) is a policy approach that has gained traction, aiming to shift responsibility for recycling and related post-use costs of packaging and other recyclable goods away from consumers or governments and onto “producers” – a definition that affects direct mailers and brand-owner retailers. EPR laws have gone into effect in several states, obligations are beginning to ramp up, and penalties can be costly. Given all this, along with the broad scope of “producers” and “covered materials” under many of these laws, it is important to determine if and/or how your business is subject to these requirements BEFORE you run afoul of them.

Presented by our trusted advisors at Brann & Isaacson. Register today!

Subscriber Registration(log in required)

Non-Subscriber Registration

This webinar is FREE for Mailers Hub subscribers. Non-subscribers can register for a single $25 fee per company. To learn more about this update to Mailers Hub webinar registration for 2025, please click HERE.

Informed Delivery
2024-12-03 13:00 - 14:00
Presented by Lori Swetlin, Grayhair Software

Unlocking Postal Intelligence - The 2025 USPS Promotions
2024-11-12 13:00 - 14:00
Presented by Lori Joyner-Swetlin, Grayhair Software

2025 is right around the corner, and the time is NOW to prepare for upcoming USPS Mailing Promotions. Why? These five promotions can not only drive real savings in postage costs with their discounts, they can also increase customer engagement and conversion, improving results. But to maximize the benefits of the promotions, you need to know how to qualify and participate. In this session, Lori Joyner-Swetlin of Grayhair Software will cover the how, when, and why of 2025 USPS Promotions – and more – that will help prepare you for success!

USPS News and Town Hall
2024-10-15 13:00 - 14:00
The USPS may have skipped this rate filing, but there is still plenty of news to talk about. In addition to discussing the latest developments with the Postal Service, we’ll dedicate time to take any questions you may have about the USPS, mailing, and more. Registration is free and open to all.

Presented by Leo Raymond, Mailers Hub

Hiring & Onboarding Your New Sales Rep
2024-09-17 13:00 - 14:00
Presented by Bill Farquharson, BillFarquharson.com and The Sales Vault

Statistically, your chances of successfully onboarding a sales rep are not good. Potential success and failure is part your responsibility and part theirs. But before the ad goes in the Help Wanted pages/website, there is work to do to prepare. In this webinar, we’ll focus on what needs to happen ahead of the hire in order to mitigate risk and improve the chances of success. We will delve into the essential groundwork required before bringing a new sales rep on board to ensure their success and your company’s growth.

In this webinar, you will learn:

• The compelling case for hiring a sales rep and its impact on your business.

• Insights into why sales reps fail and the key factors that lead to their success.

• The critical steps your business needs to take to be fully prepared for this significant addition to your team.

• Valuable tips for equipping yourself to be an effective sales manager.

Printing United Expo
2024-09-10 08:00 - 2024-09-12 17:00 | Las Vegas Convention Center, 3950 Paradise Rd, Las Vegas, Nevada, 89109, United States
Mailers Hub is excited to join this industry-leading expo again in 2024!

MTAC
2024-08-13 13:00 - 2024-08-14 17:00 | USPS Headquarters, 475 L'Enfant Plaza, Washington, DC, District of Columbia, 20260-0004, United States
Quarterly Mailers Technical Advisory Committee meeting. The Postmaster General’s Mailers Technical Advisory Committee (MTAC) is a venue for the United States Postal Service (Postal Service) to share technical information with mailers, and to receive their advice and recommendations on matters concerning mail-related products and services, in order to enhance customer value and expand the use of these products and services for the mutual benefit of Mailing Industry stakeholders and the Postal Service.

Your Mailers Hub MTAC representatives are:– Leo Raymond, Mailers Hub– Lisa Bowes, Snailworks– Tom Glassman, Ricoh-USA– Bill Sloyan, Freedom Graphics

Print Management Seminar Series
2024-08-06 13:00 - 2024-08-08 14:30
UPDATE: Due to scheduling conflicts, this series has been rescheduled to August 6-8, 2024.

Whether you’re a printer that mails, a mailer that also prints, an in-plant operation, or another variation, if your business involves a print operation, then you know how critical proper management of it can be. From having an efficient workflow, and knowing how to improve weak areas, to accurately evaluating performance and maximizing financial opportunities, print shop managers and supervisors need the proper knowledge and tools to operate successfully.

This webinar series is designed with these needs in mind. Over three days, print industry expert Howie Fenton will deliver the information and teach the skills and strategies to help you and your staff keep your print operations at top-level. Whether you’re a seasoned manager looking for insight and to review fundamentals, or new to the print side and getting a handle on setting up your operation, this seminar series will have valuable, actionable information you need. Three sessions, each lasting approximately 90 minutes, will be presented live via Zoom on July 23 – 25, 2024, at 1 PM ET. Attendees will also have access to recordings for two weeks after the live sessions, so that the information may be reviewed and better retained and implemented.

Part 1: Evaluating and Improving Your Print Production WorkflowsPart 2: Benchmarking Performance Against Printing Industry LeadersPart 3: Making More Money With Your Printing Operation

For more information on each of the three seminars, and to register, click below

Mail Tracking, Informed Delivery, & Election Mail
2024-07-30 13:00 - 14:00
There’s an election coming up this year! In fact, there are thousands or elections coming up this year – 1 Presidential election, 435 House of Representatives elections, 34 Senate elections, 11 gubernatorial elections, and countless mayoral, school board, city council, dog catcher, and special elections. Then, each of those elections has multiple candidates, primaries, and on and on. And they almost all generate mail for their campaigns. How do you keep it all straight?

That’s not a rhetorical question – how do you keep it all straight? We’ll show you at 1:00 on July 30.

Political mail is a great opportunity for print and mail service providers but keeping it all organized and tracked is essential – it’s more than a competitive advantage – it’s required. In this timely webinar, SnailWorks’ president Dave Lewis will show you how to use Informed Visibility and Informed Delivery to make political mail manageable and lucrative. Among the topics he’ll be covering:

The political and election mail market – an overview;

Informed Visibility and mail tracking basics;

What campaigns and candidates are looking for from mail tracking;

Organizing multiple campaigns and vendors;

Other related services that political mailers love:Share MailVoter Registration tracking

Informed Delivery

Official election mail and vote by mail opportunities

This will be a fast-moving, information-filled session based on extensive experience with political mail at every level. We will provide actionable information that will help mailers better understand the needs of political mailers, and help campaigns and political consultants use the mail more effectively.

NACUMS Annual Conference
2024-07-13 15:00 - 2024-07-17 16:00
Mailers Hub is excited to support NACUMS for their Annual Conference again in 2024 as both an exhibitor and presenter. Join us in Austin, TX, starting July 13, to go “Beyond the Envelope”. Be sure to visit Mailers Hub at booth 9 in the exhibit hall, and don’t miss “Coping With a Changing Postal Service”, presented by Leo Raymond, at 1:00 PM on Sunday, July 14.

Learn more at NACUMS HERE.

“Join us as we bring together higher ed professionals, USPS leaders, and industry business partners and experience what this conference brings!

Conference Highlights Include:– Educational Sessions– Networking Opportunities– Two-day Exhibition Hall– Business Partner User Groups– Awards Luncheon Celebrating Member Achievements– Attendee Tours of University of Texas Austin Mail & Print Operations”
