Mailers Hub

National Postal Forum
2025-04-27 08:00 - 2025-04-30 21:00 (America/New_York)
Leading Forward! Mailers Hub returns to NPF again in 2025. When you find yourself in the Exhibit Hall, be sure to stop by booth 814 to say hello and ask us your questions.

When choosing your educational sessions, make certain Tom Glassman is on your schedule: Monday, April 28, Period 7, 4:00 pm to 5:00 pm – Hot Topics for a Competitive Advantage

Tom Glassman From Mailers Hub/Wilen Group, with Pam Corbeille-Lepel From Lorton Data, and Adam Collinson from Grayhair Software. This will be a panel discussion around the latest hot topics and how to add value-added services to stay competitive.

“Join us at the Gaylord Opryland Resort in Nashville, TN, from April 27-30, 2025, for the National Postal Forum. In partnership with the United States Postal Service, NPF offers an unparalleled platform for industry professionals to connect, learn, and grow. Gain strategies to elevate your performance through hands-on workshops, dynamic sessions, and the largest industry expo, featuring the latest in supply chain technology and innovation. Be prepared to lead the industry forward!”

The Latest USPS Rate Case
2025-04-24 13:00 - 14:00
Presented by Sharon Owens, VP, Pricing and Costing, USPS

Yes. Another Rate Case. That raises questions and issues for which you want to ensure you’ve got the latest information. For example, are you looking at the proposed rate charts? Be sure you’re looking at the right one. The USPS was asked to file two cases, one reflecting changes to Bound Printed Matter and one without.

There is a lot going on. Don’t miss this chance to hear the latest, straight from HQ, ask your questions, and have the information your business needs to stay ahead.

Subscriber Registration

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OIG UPDATE
2025-04-10 13:00 - 14:00
The USPS OIG is a critical organization that monitors the health and performance of the USPS and reports its findings to postal ratepayers. Join us Thursday when one of the OIG’s key staff discussing the group’s latest activities and findings. Key points of the discussion will be recent OIG audit work around the DFA, including progress on improvements at the RPDCs, local transportation optimization, and future audit plans.

Presented by Leo Crowe, Audit Manager, Network Processing, USPSOIG

Leo has 20 years of Government Auditing and broad Postal Service experience dating back to college when he worked summers as a letter carrier. He joined the USPS OIG in 2005 and has worked on and led numerous audits of the Postal Service. His audit work includes looking at areas such as financial audits of retail and delivery units, data analysis and performance, major investments, cost and pricing, supply management and facilities, as well as Congressional and CIGIE requested work. Recently, he has overseen notable audits of the Postal Service’s Delivering for America plan in network processing including the Effectiveness of the New Regional Processing and Delivery Center (RPDC) in Atlanta, GA. Leo has a Bachelor of Science degree with a concentration in Accounting from Babson College, and is also a Certified Internal Auditor, Certified Fraud Examiner and holds the Certificate in Risk Management Assurance.

(Non-subscribers will also receive free registration to the April 24 webinar, “The Latest USPS Rate Case”, presented by Sharon Owens, VP, Pricing and Costing, USPS)

SUBSCRIBER REGISTRATIONLOGIN REQUIRED

NON-SUBSCRIBER REGISTRATION(INCLUDES APRIL 24 WEBINAR!)

The MFSA Annual Conference
2025-03-28 08:00 - 2025-03-30 17:00 | Hilton DFW Lakes Executive Conference Center, 1800 Highway 26 East, Grapevine, Texas, 76051, United States
Join us for “The Next Chapter”! Watch TheMFSA.org for more details.

Preconference golf outing March 27, conference March 28-30, 2025. Detailed schedule and registration will be announced later this year.

Unlock the Power of Informed Delivery
2025-03-13 13:00 - 14:00
Calling all Marketing & USPS Mailing Professionals! Ready to elevate your direct mail strategy? Join us for an exciting and informative webinar where we’ll dive into the latest updates on USPS Informed

Why You Should Attend:✅ Learn how Informed Delivery can boost response rates and ROI✅ Discover best practices for creating interactive, trackable mail campaigns✅ Gain inspiration from real-world success stories and expert insightsDelivery—an innovative tool that connects physical mail with digital engagement.

Host Lori Joyner-Swetlin, a USPS mail expert dedicated to making your mail impactful! An industry leader who knows how to harness USPS mailing data for marketing success.Whether you’re new to Informed Delivery or seeking fresh strategies, this webinar is packed with actionable insights you won’t want to miss.

Subscriber Registration(Log In Required)

Non-SubscriberRegistration

Service Standard Changes
2025-02-20 13:00 - 14:00
USPS Service-ish Standards. Just How Long Should It Take?

How long does it take for a piece of mail to be delivered? How long should it take? How long will it take next month? Next year?

Understanding how mail moves and how long it takes to be delivered is essential. The Postal Service has service standards, of course, but what do those really mean? Are they a suggestion or a goal? And now the Postal Service is planning a complex new set of service standards. Will that impact commercial mailers?

We’ll look at those questions and more with Dave Lewis, President of SnailWorks. Dave and SnailWorks measure the performance of billions of pieces of mail and have a unique insight into how mail moves and what new service standards can mean.

Dave will join us for a webinar on Postal Service performance now and where it’s headed. Among the things he will be covering:

A snapshot of service performance today;

Insights into where mail may get delayed and what causes the delays;

The new service standards, and how they will work;

The difference between 5D and 3D service standards;

What mailers can do to optimize service and manage their customers’ expectation.

Dave will be joined by Leo Raymond, Commissar of Mailers Hub, for his unique insights into what’s going on inside the Postal Service. If you care when mail gets delivered, you should make a point of joining us. If you don’t care, then we are very jealous.

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MTAC Update
2025-01-30 13:00 - 14:00
Wondering what’s going on at the USPS these days? Hoping to learn more about what decisions or changes may be coming that will affect your business? Insights and access to MTAC are increasingly harder to come by, but Tom Glassman, Wilen Group, joins us on Thursday, January 30, to help lift the curtain on the recent MTAC meetings. Register now, and stay informed!

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A New Legal Worry: Extended Producer Responsibility Laws
2025-01-09 13:00 - 14:00
Extended Producer Responsibility (click to read more) is a policy approach that has gained traction, aiming to shift responsibility for recycling and related post-use costs of packaging and other recyclable goods away from consumers or governments and onto “producers” – a definition that affects direct mailers and brand-owner retailers. EPR laws have gone into effect in several states, obligations are beginning to ramp up, and penalties can be costly. Given all this, along with the broad scope of “producers” and “covered materials” under many of these laws, it is important to determine if and/or how your business is subject to these requirements BEFORE you run afoul of them.

Presented by our trusted advisors at Brann & Isaacson. Register today!

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Non-Subscriber Registration

This webinar is FREE for Mailers Hub subscribers. Non-subscribers can register for a single $25 fee per company. To learn more about this update to Mailers Hub webinar registration for 2025, please click HERE.

Informed Delivery
2024-12-03 13:00 - 14:00
Presented by Lori Swetlin, Grayhair Software

Unlocking Postal Intelligence - The 2025 USPS Promotions
2024-11-12 13:00 - 14:00
Presented by Lori Joyner-Swetlin, Grayhair Software

2025 is right around the corner, and the time is NOW to prepare for upcoming USPS Mailing Promotions. Why? These five promotions can not only drive real savings in postage costs with their discounts, they can also increase customer engagement and conversion, improving results. But to maximize the benefits of the promotions, you need to know how to qualify and participate. In this session, Lori Joyner-Swetlin of Grayhair Software will cover the how, when, and why of 2025 USPS Promotions – and more – that will help prepare you for success!

USPS News and Town Hall
2024-10-15 13:00 - 14:00
The USPS may have skipped this rate filing, but there is still plenty of news to talk about. In addition to discussing the latest developments with the Postal Service, we’ll dedicate time to take any questions you may have about the USPS, mailing, and more. Registration is free and open to all.

Presented by Leo Raymond, Mailers Hub

Hiring & Onboarding Your New Sales Rep
2024-09-17 13:00 - 14:00
Presented by Bill Farquharson, BillFarquharson.com and The Sales Vault

Statistically, your chances of successfully onboarding a sales rep are not good. Potential success and failure is part your responsibility and part theirs. But before the ad goes in the Help Wanted pages/website, there is work to do to prepare. In this webinar, we’ll focus on what needs to happen ahead of the hire in order to mitigate risk and improve the chances of success. We will delve into the essential groundwork required before bringing a new sales rep on board to ensure their success and your company’s growth.

In this webinar, you will learn:

• The compelling case for hiring a sales rep and its impact on your business.

• Insights into why sales reps fail and the key factors that lead to their success.

• The critical steps your business needs to take to be fully prepared for this significant addition to your team.

• Valuable tips for equipping yourself to be an effective sales manager.

Printing United Expo
2024-09-10 08:00 - 2024-09-12 17:00 | Las Vegas Convention Center, 3950 Paradise Rd, Las Vegas, Nevada, 89109, United States
Mailers Hub is excited to join this industry-leading expo again in 2024!

MTAC
2024-08-13 13:00 - 2024-08-14 17:00, 2024-04-09 13:00 - 2024-04-10 17:00 | USPS Headquarters, 475 L'Enfant Plaza, Washington, DC, District of Columbia, 20260-0004, United States
Quarterly Mailers Technical Advisory Committee meeting. The Postmaster General’s Mailers Technical Advisory Committee (MTAC) is a venue for the United States Postal Service (Postal Service) to share technical information with mailers, and to receive their advice and recommendations on matters concerning mail-related products and services, in order to enhance customer value and expand the use of these products and services for the mutual benefit of Mailing Industry stakeholders and the Postal Service.

Your Mailers Hub MTAC representatives are:– Leo Raymond, Mailers Hub– Lisa Bowes, Snailworks– Tom Glassman, Ricoh-USA– Bill Sloyan, Freedom Graphics

Print Management Seminar Series
2024-08-06 13:00 - 2024-08-08 14:30
UPDATE: Due to scheduling conflicts, this series has been rescheduled to August 6-8, 2024.

Whether you’re a printer that mails, a mailer that also prints, an in-plant operation, or another variation, if your business involves a print operation, then you know how critical proper management of it can be. From having an efficient workflow, and knowing how to improve weak areas, to accurately evaluating performance and maximizing financial opportunities, print shop managers and supervisors need the proper knowledge and tools to operate successfully.

This webinar series is designed with these needs in mind. Over three days, print industry expert Howie Fenton will deliver the information and teach the skills and strategies to help you and your staff keep your print operations at top-level. Whether you’re a seasoned manager looking for insight and to review fundamentals, or new to the print side and getting a handle on setting up your operation, this seminar series will have valuable, actionable information you need. Three sessions, each lasting approximately 90 minutes, will be presented live via Zoom on July 23 – 25, 2024, at 1 PM ET. Attendees will also have access to recordings for two weeks after the live sessions, so that the information may be reviewed and better retained and implemented.

Part 1: Evaluating and Improving Your Print Production WorkflowsPart 2: Benchmarking Performance Against Printing Industry LeadersPart 3: Making More Money With Your Printing Operation

For more information on each of the three seminars, and to register, click below

Mail Tracking, Informed Delivery, & Election Mail
2024-07-30 13:00 - 14:00
There’s an election coming up this year! In fact, there are thousands or elections coming up this year – 1 Presidential election, 435 House of Representatives elections, 34 Senate elections, 11 gubernatorial elections, and countless mayoral, school board, city council, dog catcher, and special elections. Then, each of those elections has multiple candidates, primaries, and on and on. And they almost all generate mail for their campaigns. How do you keep it all straight?

That’s not a rhetorical question – how do you keep it all straight? We’ll show you at 1:00 on July 30.

Political mail is a great opportunity for print and mail service providers but keeping it all organized and tracked is essential – it’s more than a competitive advantage – it’s required. In this timely webinar, SnailWorks’ president Dave Lewis will show you how to use Informed Visibility and Informed Delivery to make political mail manageable and lucrative. Among the topics he’ll be covering:

The political and election mail market – an overview;

Informed Visibility and mail tracking basics;

What campaigns and candidates are looking for from mail tracking;

Organizing multiple campaigns and vendors;

Other related services that political mailers love:Share MailVoter Registration tracking

Informed Delivery

Official election mail and vote by mail opportunities

This will be a fast-moving, information-filled session based on extensive experience with political mail at every level. We will provide actionable information that will help mailers better understand the needs of political mailers, and help campaigns and political consultants use the mail more effectively.

NACUMS Annual Conference
2024-07-13 15:00 - 2024-07-17 16:00
Mailers Hub is excited to support NACUMS for their Annual Conference again in 2024 as both an exhibitor and presenter. Join us in Austin, TX, starting July 13, to go “Beyond the Envelope”. Be sure to visit Mailers Hub at booth 9 in the exhibit hall, and don’t miss “Coping With a Changing Postal Service”, presented by Leo Raymond, at 1:00 PM on Sunday, July 14.

Learn more at NACUMS HERE.

“Join us as we bring together higher ed professionals, USPS leaders, and industry business partners and experience what this conference brings!

Conference Highlights Include:– Educational Sessions– Networking Opportunities– Two-day Exhibition Hall– Business Partner User Groups– Awards Luncheon Celebrating Member Achievements– Attendee Tours of University of Texas Austin Mail & Print Operations”

UPDATE: State & Federal Privacy Laws
2024-07-09 13:00 - 14:00
Hardly a week passes without another state legislature passing another consumer privacy bill, and now proposed federal legislation has begun working its way through Congress. To help sort through the confusion, and keep you up-to-date, our next Mailers Hub webinar will be presented by our legal advisors at Brann & Isaacson. They’ll preview potential federal legislation, in its most recent iteration, review some unique requirements from recently passed privacy laws at the state level, and answer your questions. Be sure to attend so you’ll be as informed as possible on this important topic.

Learn more about the “patchwork of privacy laws”, and their potential impact on you, HERE on the Mailers Hub Newswire.

Print Management Basics
2024-06-18 13:00 - 14:00
Presented by Howie Fenton

IPMA Educational Conference
2024-06-02 08:00 - 2024-06-06 17:00 | Community Choice Credit Union Convention Center, 833 5th Ave, Des Moines, Iowa, 50309, United States

National Postal Forum
2024-06-02 08:00 - 2024-06-05 17:00 | Indiana Convention Center, 100 S Capitol Ave, Indianapolis, Indiana, 46225, United States

Five Key Strategies to Make Every Mailpiece Count
2024-05-28 13:00 - 14:00
The Delivering For America plan is the bold USPS response to do something to enhance and optimize their delivery network for sustainable future growth. Do you have a plan that aligns with this transformative change to the largest postal delivery network in the world? In this session, we will discuss five key strategies for you to “Do Something!” to proactively prepare for these important postal network changes and make every mailpiece count.

Presented by Chris Lien, BCC Software

America's Print Show
2024-05-08 08:00 - 2024-05-09 17:00 | Huntington Convention Center of Cleveland, 300 Lakeside Avenue, Cleveland, Ohio, 44113, United States
The show is positioned to be a collaboration of visioning and thought leadership with nationally renowned speakers, experts, and industry leaders sharing their experiences and addressing the industry’s most significant issues, including Workforce Development.

Americas Print Show, APS, draws industry exhibitors from all over the U.S., Canada, and beyond the southern borders. Recognized as a continental America show, APS gives attendees the opportunity to discover the diverse and creative world of printing with access to commercial printers, screen and garment producers, large format and sign printers, binderies and graphic finishers, and industry suppliers. Visitors will experience technological advances and thought leaders from across the print spectrum.

USPS Promotions & Incentives
2024-05-07 13:00 - 14:00

The April USPS Price Increase
2024-04-16 13:00 - 14:00
Understanding USPS rate filings is much, much more than just knowing how much more postage will cost. Staying on top of USPS rate filings and understanding how the far-reaching impact of these changes affects many areas of your business is critical. More so now than ever, now that they’re rolling out every six months. Understanding and adapting are extremely time-sensitive.

Fortunately, Mailers Hub Managing Director and postal expert Leo Raymond is here with his go-to “rate case update” to explain the details, answer your questions, and keep your business on track. Register today!

The MFSA Annual Conference
2024-04-12 08:00 - 2024-04-14 11:00 | The Moran City Center, 800 Sorella Ct., Houston, Texas, 77024, United States
More details coming soon! Visit The MFSA website for current schedule details and more.

Leadership Development: The New Playbook for Success
2024-03-26 13:00 - 14:00
Join us on March 26 for the introduction to a series on Executive Coaching, presented by Ken Garner. Ken is an advisor to Seton Hall University’s Stillman School of Business and an accredited Executive Business Coach with hundreds of hours of experience coaching senior business leaders in a variety of industries.

In his experience coaching senior executives, Ken has addressed the significant challenges faced by the executives and the organizations they lead. Over this time, he’s seen more than merely common threads – he’s found repeating and high-risk patterns. Those include:Frustration and constant anxiety about the performance of their organizations.Frustration with the lack of engagement and commitment from subordinates and staff.Awareness that past leadership skills and approaches are no longer effective.

These repeating patterns led him to develop the Peak Performance Series, built to manage an unprecedented combination of factors creating the need for a very different method to build effective organizations.

Ken will present an introductory session on March 26, and offer the complete series over three sessions on April 23-25. (more details soon) Please join us to discuss and learn more about this important topic for company leaders and decision-makers.

USPS Network Changes, and a Peek at Promos
2024-03-05 13:00 - 17:00
Presented by Tom Glassman, Ricoh-USA; Deb Damore, Enru; Tom Foti, USPS (we will be announcing a new presenter shortly)

2024's New Legal Pitfalls
2024-02-13 13:00 - 14:00
Presented by Brann & Isaacson, and touched on in the January 16 webinar “What’s On The Radar In 2024?”, Marty Eisenstein, Jamie Szal, and associates will dig into three major legal issues that you and your company need to be on top NOW. These include the new “Corporate Transparency” law and “Illinois Consumer Fraud and Deceptive Practices Act”, as well as updates to the State Use and Sales Tax laws.Don’t miss this FREE opportunity to ask questions, stay informed, and stay out of trouble. Register today!
